Authorize a purchase order to Power Net, Inc., Cincinnati, OH, for software licensing, maintenance, voice trunking, long-distance services, hardware, backup services, and professional services supporting the City’s Microsoft Teams telephony and Genesys call center systems, originally implemented under RFP No. 06-23, for an 11-month term from April 9, 2026 through March 9, 2027, in a not-to-exceed amount of $167,600.10, pursuant to Clearwater Code of Ordinances Section 2.563(1)(d), Non-Competitive Purchase, and authorize the appropriate officials to execute same. — City Of Clearwater Renewal Powernet.009383.v3.32 (1) — City Council (2026-03-30)
City of Clearwater, Pinellas County, Florida
AI Summary
The City of Clearwater is renewing its Genesys GSA software licensing and contact center services through Powernet for an 11-month term (April 9, 2026 through March 9, 2027). The renewal includes 80 Genesys Cloud 3 Named Users at $1,078. 26 each, Powernet Managed Voice Services at $12,850, Microsoft Teams integration, and related telephony services...
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