FCG (Keating) - Direct testimony of Abhijit Bhatwadekar and Exh AB-1.

AI Summary

This testimony supports Florida City Gas's request for a rate increase to the Florida Public Service Commission. Abhijit Bhatwadekar, Senior Vice President and Chief Technology Officer for parent company Chesapeake Utilities, explains important computer and technology investments the company made to help Florida City Gas serve customers better. Major investments include new accounting systems, better security protections, a cloud-based phone system, and new billing systems...